Customer Acquisition MASTERCLASS | How To Acquire & Retain Customers Online

Customer Acquisition MASTERCLASS | How To Acquire & Retain Customers Online

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In this video I speak about customer acquisition, what it is and why it is important but even more importantly I speak about the role of customer retention and why you need to be focused on both. Customer acquisition can be very expensive as finding new customers often involves paying for ads online. This is why it is important for you to be able to also retain the customers that you do get which will not only save you money but wil also enable you to make sure your customer acquisition efforts are that much more profitable.

In this video I break down some of the ways in which you can ensure that your customer acqusision efforts are a lot more profitable in future and how you can adopt a strategy to retain some of your customers and even a few people who are not customers just yet!

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