Troubleshoot Why WHMCS Auto Terminate cPanel Account: DomainRacer

Let's see why whmcs auto terminates cpanel account:

Go to - Setup Menu - Automation Settings
The Automation Settings are where you configure all the automated processes such as suspensions, unsuspensions, terminations, how far in advance to generate invoices, when overdue notices are sent, etc... It's the one central place that controls everything that the daily automation tasks do.

Automatic module function: suspend days setting :
enter the number of days after the due payment date you want to wait before suspending the account - 3 to 5

Enable Termination ( You can disable this option if you don't want to terminate automatically). Ticking this option will terminate the clients’ package (remove it from the server) according to the setting below. Termination Days. Once the product/service is this many days overdue the clients’ account will be terminated.

Reference:
*Automatic Module Functions:
These settings pertain to your customer’s product/services and how the system handles non-payment.

*Enable Suspension:
Selecting this option will enable automatic suspension when products/services are overdue on a payment. How long overdue they are allowed to get before being suspended is controlled by the setting immediately below.

*Suspend Days:
Once the products due date are this many days overdue, the client's service will be suspended if the above suspend option is enabled.

*Enable Unsuspension:
When enabled, services that are suspended for a reason of "Overdue on Payment" will automatically be unsuspended when the unpaid invoice for the item is paid.
However, if products or services are suspended manually, and assigned a custom reason for suspension, then an automatic deactivation will not occur. For example, a custom reason might be "Broken Terms of Service", "Awaiting ID Verification", etc...

*Enable Termination:
Ticking this option will terminate the client's service (remove it from the server) according to the setting below.

*Termination Days:
Once the client's service is this many days overdue the client's service will be terminated.

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